Cookie Policy

Last Updated: 16-12-2025

1. Introduction

Welcome to Alchemy Homecare’s Cookie Policy. This page explains what cookies are, how we use them on shop.alchemyhomecare.com, and your choices regarding them in compliance with India’s Digital Personal Data Protection Act (DPDPA), 2023.

By using our website, you consent to the use of cookies as described in this policy, unless you have disabled them through your browser settings or our consent tool.

2. What Are Cookies?

Cookies are small text files that are placed on your computer, smartphone, or other device when you visit our website. They are widely used to make websites work more efficiently, provide a better user experience, and deliver information tailored to your interests.

Cookies may be either “session cookies” (temporary and erased when you close your browser) or “persistent cookies” (remain on your device for a set period or until manually deleted).

3. How & Why We Use Cookies

We use cookies for several essential purposes:

To Enable Website Functionality: Cookies allow you to add products to your shopping cart, proceed through checkout securely, and stay logged in during your session.
To Enhance Your Experience: They help us remember your preferences (like language or region) and tailor the site to be more relevant to you.
For Performance & Analytics: We use cookies to understand how visitors interact with our website. This helps us analyze traffic patterns, identify issues, and improve the design and content of our site.
For Marketing: With your explicit consent, cookies may be used to show you relevant advertisements for our products on other websites you visit.

4. Types of Cookies We Use

We classify the cookies used on our site into the following categories:

Category	Purpose	Essential?	Example
Strictly Necessary	Essential for the website to function. These cannot be disabled.	Yes	Keeping items in your shopping cart, processing secure payments.
Performance / Analytics	Help us understand how visitors use our site to improve it.	No	Google Analytics cookies that show us which pages are most popular.
Functionality	Remember choices you make to provide enhanced, personalized features.	No	Remembering your login details, language preference, or region.
Targeting / Advertising	Used to deliver ads more relevant to you and your interests.	No	Cookies used by advertising networks to limit how many times you see an ad.

5. Your Consent & Control (DPDPA Compliance)

In accordance with Indian law, we respect your right to privacy and data protection.

Explicit Consent for Non-Essential Cookies: We will only set Performance, Functionality, and Targeting/Advertising cookies on your device after we have obtained your freely given, specific, informed, and unambiguous consent.
How We Obtain Consent: Upon your first visit to our site, a clear cookie consent banner will appear. You will be presented with options to “Accept All,” “Reject All,” or “Customize” your cookie preferences. Your choice will be recorded and respected.
Changing Your Mind: You can withdraw or change your consent at any time. To do this, simply click on the “Cookie Preferences” link (usually found in our website footer) to reopen the consent tool and adjust your settings. You can also manage cookies through your web browser settings (see Section 6).

Your access to our website and its core functionalities will not be denied if you choose to reject non-essential cookies.

6. Managing Cookies Through Your Browser

You can also control and delete cookies through your web browser settings. Please note that if you disable all cookies, some features of our website may not function properly.

Google Chrome: Manage cookies in Chrome
Mozilla Firefox: Manage cookies in Firefox
Apple Safari: Manage cookies in Safari
Microsoft Edge: Manage cookies in Edge

7. Third-Party Cookies

Some cookies on our website are placed by trusted third-party service providers. For example:

Analytics Partners (like Google) to help us analyze site traffic.
Payment Gateways (like Razorpay) to ensure secure transaction processing.
Social Media Platforms to enable content sharing.

These third parties have their own privacy and cookie policies. We strive to work with partners who respect user privacy, but we encourage you to review their policies for detailed information.

8. Updates to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in technology, law, or our business practices. We will post the updated policy on this page with a new “Last Updated” date. We encourage you to review this page periodically.